The New England Land Title Association has adopted the national American Land Title Association’s (ALTA) "Principles of Fair Conduct."
The five principles state ALTA’s expectation of its members to: Engage only in business practices that are lawful and consistent with a high standard of ethical behavior; encourage a culture of compliance within their organizations for federal and state laws that govern the title insurance business; treat consumers in a fair and ethical manner; provide consumers with timely and comprehensive information regarding their policies, services, products, and prices to enable them to shop effectively among providers of title-related services; and encourage and assist consumers to be educated purchasers of title insurance and title-related services.
With the adoption of the six New England states, there are now 35 states nationwide that have adopted ALTA guidelines.